Privacy and Data Protection Policy

Effective Date: 1 March 2026 Website: sgcx.sg

1. Introduction and Scope

This Privacy Policy outlines the data processing practices of the Singapore Cocktail Crossover ("we", "our", or "us") regarding the collection, use, maintenance, and disclosure of personal data collected through the website sgcx.sg and associated event registration platforms. This policy applies to all visitors, attendees, and users of our digital services.

2. Age Verification and Legal Compliance

Access to this website and our events is strictly restricted to individuals of legal drinking age in Singapore (18 years and above).

  • We mandate the collection of Date of Birth (DOB) data during site entry and ticket purchasing to ensure statutory compliance.

  • If we become aware that we have inadvertently collected personal data from an individual under the age of 18, we will immediately and securely delete such information from our servers.

3. Categories of Data Collected

To provide our services and facilitate event operations, we collect the following categories of data:

  • Personal Identification Data: Full name, email address, mobile telephone number, and date of birth.

  • Transactional Data: Purchase history, ticket types, event registrations, and billing address. (Note: Payment processing is handled by compliant third-party payment gateways; we do not store full credit card numbers or CVV codes).

  • Technical Data: Internet Protocol (IP) addresses, browser type and version, time zone setting, browser plug-in types, operating system, and device information.

  • Behavioural and Preference Data: Dietary requirements (for catered events), feedback, survey responses, and website navigation patterns.

4. Purpose of Data Processing

We process your personal data under the lawful bases of contractual necessity, legitimate business interests, and explicit consent for the following purposes:

  • Contractual Execution: To process ticket sales, manage your registration, and issue entry credentials for the Singapore Cocktail Crossover and associated masterclasses.

  • Operational Communications: To transmit essential updates regarding event schedules, venue changes, and safety information.

  • Business Analytics: To analyse website traffic and attendee demographics, enabling the optimisation of future event programming and digital user experience.

  • Marketing and Promotions: Subject to your explicit consent, to send promotional materials regarding future events, brand partner offers, and industry news.

5. Data Disclosure and Third-Party Sharing

We do not sell personal data. We may disclose your information to the following entities strictly for operational and legal purposes:

  • Service Providers: Third-party vendors engaged for ticketing, IT infrastructure, data hosting, and email distribution. These parties are bound by strict Data Processing Agreements (DPAs).

  • Event and Brand Partners: If you register for a specific brand-sponsored masterclass or session, we may share relevant registration data with that specific partner to facilitate event logistics.

  • Regulatory Authorities: Law enforcement agencies, regulators, and other public bodies if required by law or to protect our legal rights.

6. Cookies and Tracking Technologies

The sgcx.sg website utilises cookies and similar tracking technologies to ensure core functionality, authenticate user sessions, and gather aggregate analytical data. Users can manage or disable non-essential cookies via their browser settings; however, doing so may restrict access to certain features of the website.

7. Data Security and Retention

We implement robust technical and organisational security measures, including data encryption, access controls, and secure socket layer (SSL) technology, to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including the satisfaction of any legal, accounting, or reporting requirements.

8. User Rights and Data Control

Under the Singapore Personal Data Protection Act (PDPA) and applicable international regulations (e.g., GDPR), you possess the following rights regarding your personal data:

  • Right of Access: To request a copy of the personal data we hold about you.

  • Right to Rectification: To request the correction of inaccurate or incomplete data.

  • Right to Withdraw Consent: To withdraw consent for marketing communications at any time (e.g., via the "unsubscribe" link provided in our emails).

  • Right to Erasure: To request the deletion of your personal data, subject to legal and contractual retention requirements.

9. Contact Information

For enquiries pertaining to this Privacy Policy, or to exercise your statutory data rights, please contact our Data Protection Officer (DPO):

  • Email: cheers@sgcx.sg

  • Mailing Address: Data Protection Officer, Singapore Cocktail Crossover, Singapore.